Last Updated: November 8th, 2025
THESE TERMS ARE IMPORTANT AND AFFECT YOUR LEGAL RIGHTS. PLEASE
CAREFULLY READ THESE TERMS OF SERVICE PRIOR TO USING OUR SERVICES.
THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE. PLEASE READ THESE
TERMS AND THE ARBITRATION PROVISION SO THAT YOU ARE AWARE OF YOUR
LEGAL RIGHTS.
Section 1 - Introduction & Consent to Terms.
Welcome to TalkShop Digital, Inc., a Delaware corporation (referred to
herein as “TalkShop”, “we”, “us”, or “our”) Terms of Service (referred
to herein as the “Terms”). TalkShop is a mentorship marketplace for
Mentors (as defined below) to provide a variety of services to Clients
(as defined below) related to college admissions, campus life, and
more. The persons providing the mentorship services are called a
“Mentor” or “Mentors” whereas the persons seeking to hire a Mentor are
called a “Client” or “Clients”. Mentors and Clients are referred to
herein collectively as a “User”, Users”, or “you”.
If you do not agree to these Terms, we ask that you please not use our
mentorship marketplace (the “Services”). Signing up or becoming a User
of our Platform constitutes acceptance of these Terms.
These Terms apply to all users of our website
www.talkshop.io
, our mobile website, and our mobile application, as well as modified,
edited, or amended versions thereto (collectively our “Platform”). By
using our Platform or signing up for our Services, you agree to be
bound by these Terms.
We reserve the right to modify the contents of these Terms at any
time, upon thirty (30) days' written notice. You agree that it is your
responsibility to monitor changes to these Terms. Any modification to
these Terms will be notated at the top of this Terms and will also be
communicated to you in writing. Failure to terminate these Terms and
the underlying relationship, in writing, within thirty (30) days after
notification of an update or modification to these Terms will
constitute explicit acceptance by you any all such modifications or
changes.
Section 2 - Our Role Providing Services and Third-Party Disclaimer.{" "}
TalkShop owns and operates the Platform. Our Platform connects Clients
(those looking for services from Mentors) with Mentors (the providers
of the Services).
TalkShop offers the Platform that enables Users to connect with one
another, book and engage in a Session (as defined below), enter into
service contracts, and pay (or get paid) for those college guidance
and information services contracted for between Users (each, referred
to herein as a “Session”). You expressly acknowledge and agree that
TalkShop is not an employer of Users but rather enables Clients to
find Mentors on our Platform.
By using our Platform or signing up for our Services, you expressly
acknowledge and agree that TalkShop does not supervise, control, or
monitor the performance by Users with respect to their contractual
obligations on our Platform. Each User of our Platform is an
independently contracting third-party and not an agent of TalkShop.{" "}
By using our Platform or signing up for our Services, each User
expressly acknowledges and agrees that TalkShop (a) is not responsible
for the information, content, or other advice given by Mentors; (b) is
not responsible for the offering of services by Mentors; and (c) does
not make any promises, representations, or warranties about the
specific services offered or delivered from Mentors on our Platform
(referred to herein as “MentorServices”), including that the
MentorServices will meet your needs or desires.
TalkShop also does not endorse any of the conduct of its Users.
We do not require that Mentors submit credentials or qualifications
before creating a profile and providing their services on our
Platform. We do this because we want Mentors to be hired and engaged
for their ability to provide quality services and not solely based on
their credentials, especially since the type of services that are
being offered vary. Since all Mentors are independent third-parties,
Mentors are solely responsible for their actions on our
Platform, none of which can bind TalkShop. That said, if we determine
that the services provided by a Mentor on our Platform does not meet
our expectations for quality of services or other requirement(s) in
our sole discretion, we will remove a Mentor and suspend or ban their
Profile (as defined below) from being featured on our Platform.
By using our Platform or signing up for our Services, each Client is
solely responsible for (a) evaluating and determining whether or not
the services they are looking for can be offered by Mentors on our
Platform; (b) reviewing and assessing the Profiles of Mentors prior to
engaging a Mentor; (c) conducting any and all necessary due diligence
(as determined by Client) prior to engaging a Mentor; (d) determining
the terms of your engagement with a Mentor, subject to their skills,
availability, and desires; and (e) fulfilling your obligations with
respect to your engagement with a User.
All of our Users are solely responsible for their actions of any kind
on our Platform.
All contracts entered into on our Platform are between Users and not
TalkShop. TalkShop is not a party to these contracts and shall not
bear any liability nor responsibility for any issues, disputes, or
liability resulting from a contract between Users.
BY USING OUR SERVICES, EACH USER EXPLICITLY AGREES THAT IF HE/SHE/IT
HAS A DISPUTE WITH ANOTHER USER, THIS DISPUTE IS UNIQUE TO THE OTHER
USER AND THAT TALKSHOP IS NOT AND SHALL NEVER BECOME A PARTY TO YOUR
DISPUTE. BY USING OUR SERVICES, EACH USER HEREBY RELEASES TALKSHOP AND
ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED COMPANIES
FROM ANY AND ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR,
KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED TO A DISPUTE BETWEEN
USERS ON OUR PLATFORM.
Section 3 - Information is for General Informational Purposes.
TalkShop is a technology company that offers Clients the ability to
connect with Mentors for a variety of service offerings. None of the
service offerings are carried out by TalkShop.
All information of any kind communicated by a Mentor on or through our
Platform is provided and intended for general information purposes
only and should not be solely relied upon. Use of information provided
by Mentors through our Platform is at your own risk. We highly
recommend that you review the Profile, reviews, and make other
considerations before engaging a Client on our Platform. We also
highly recommend that whatever information you obtain from a Member is
used in conjunction with other research, information, or other
determinations that you choose to make.
Section 4 - Age Requirement, Registration, and Profiles.
Our Services are designed to be used by persons who are in high
school, who are typically under the age of eighteen (18), and persons
who are above the age of eighteen (18).
Please be aware that if you are under the age of eighteen (18), you
can only sign up and use our Platform if approved by a parent/guardian
or if your parent/guardian signs up for our Platform on your behalf.
For each Session you book, your parent/guardian will also be required
to approve of the Session before you sign up, attend the Session, and
pay for the Session.
If you are a parent/guardian of a User, you represent and warrant the
following:
You are the legal parent or guardian of the participating User;
You and the minor-User have voluntarily chosen to sign up on our
Platform and you consent to the minor-User's uses of our Platform;{" "}
Signing up for a Session and paying the Mentor for a Session will
ultimately be your responsibility.
Under no circumstances can our Platform be used by Users who are under
the age of thirteen (13) and we do not target persons who are under
thirteen (13) years old for our Services.
By using our Platform, you represent and warrant that (a) you are at
least eighteen (18) years old or if you are under eighteen (18) years
old, have signed up and created a Profile through your parent/guardian
or with their approval and consent; and (b) have a working smartphone
or computer.
To register for our Services, you are required to sign up and provide
some information including, without limitation, your name, age, zip
code, payment or bank information, and other information required by
TalkShop and necessary to your use of our Platform.
By using our Services, you represent and warrant that (a) all
information submitted is true and correct to the best of your
knowledge; and (b) if there are any errors or inaccuracies that you
submit to us, you will update this information as soon as you discover
the inaccuracy.
When you register for our Services, you will be prompted to create a
profile (a “Profile”), which will include a variety of information
about yourself, including, whether you are a Mentor or a Client, your
background, skills, your photograph, and any other information
required by TalkShop. You are free to add as much - or as little -
information as you would like within the bounds of filling in all
required fields.
Please be aware that certain information you submit will be publicly
viewable by third parties. This information includes, without
limitation, your username, bio, and anything related to or provided on
your Profile, like your photograph. Please ensure that all information
listed on your Profile is true and correct to your best belief and
knowledge, is not in violation of any law or the rights of any
third-parties, and is acceptable for viewing by minors.
All information you provide on our Platform and in connection with
your Profile is at your own risk. If you are interested in keeping
your private information private, please do not provide information
that could be tracked to you as an individual.
Please be sure to only list public information that you want public
and private information that you want to be kept private. We shall not
be responsible nor liable to you nor any third-party in the event that
you make private information public on your Profile.
You are also able to link third-party profiles, such as LinkedIn or
your website. We are not affiliated with or endorsed by any of these
third-party companies.
Your use of our Services involves the use of hardware, software, and
access to the internet. These system requirements may change from time
to time. You acknowledge and agree that all system or internet
requirements for our Services is/are your sole responsibility, and you
acknowledge and agree that failure to comply with all hardware,
software, and internet requirements will be borne solely by you.{" "}
As a Mentor, you have the ability to set your preference on your
Profile to video, voice only, or both. This information can be changed
at any time by amending this setting on your Profile.
You are solely responsible for maintaining confidentiality of your
password and account information and are responsible for all activity
that takes place on your account.
We reserve the right to terminate any User's access to our Platform
for any reason, with or without notice, for any breach of these Terms
or other reason in our sole discretion.
Section 5 - How our Services Work, Fulfillment, and Missed Sessions.{" "}
The services offered by Mentors and the charges for these services can
be found on our Platform at the time of purchase.
The permitted categories of services offered by Mentors can also be
found on our Platform at the time of purchase. TalkShop reserves the
right to amend, modify, delete, or supplement the permitted categories
of services offered by Clients at any time, with or without notice.{" "}
All MentorServices offered are at the discretion of the Mentor
(subject to the limitations set forth herein). Prices for
MentorServices are set by Mentors, who, in addition to price,
determine the other elements of the Booking, including availability,
time-slots, and nature of services.
When you are ready to engage a Mentor for the MentorServices, simply
order the MentorServices on our Platform and include all pertinent
information requested at the time of purchase, such as the type of
MentorServices, date(s) for the MentorServices, time(s) for the
MentorServices to be rendered, and other information required of you
when you submit an order for the MentorServices (referred to herein as
a “Booking” or “Booking”).
Bookings can be made in the increments and other preferences permitted
by a Mentor. Mentors are able to set their own preferences for the
services they provide, such as dates, lengths of bookings,
audio/visual preferences, and other settings and preferences permitted
by TalkShop. If your Mentor sets their preferences for audio only, you
will be making a Booking subject to their audio only preference.{" "}
Before submitting an offer to a Mentor for MentorServices, you will be
shown an order confirmation screen describing the inclusions of your
Booking. It is the sole responsibility of each Client to ensure that
everything submitted on your order for MentorServices is correct.
Prior to submitting a Booking, each Client will be required to input
their payment information on our Platform. Once a Client has submitted
their Booking, the Booking is sent to the Mentor for approval or
rejection. If your Booking is rejected, your card is never authorized
by our third-party payment processor. Once a Booking is accepted by
the Mentor, the provided credit card will be authorized for the total
cost of the Booking. Only once the MentorServices have been provided
will your card be charged. The money that we hold onto prior to
releasing to a Mentor is call “Mentor Funds”). Changes or
cancellations of your Booking will be subject to our Cancellation
& Refunds Policy, outlined below.
Please be aware that making a Booking does not guarantee you the
date(s) or availability stated in a Booking, which must be accepted by
a Mentor. Submitting a Booking is an offer to a Mentor and not a
contract for the MentorServices. Only once a Mentor has accepted is
there a contract for the MentorServices.
If you have an issue with your MentorServices, please ensure to read
our Dispute Policy, outlined below.
All Mentor Service Bookings are fulfilled by Mentors, per the terms of
your Booking. No part of the MentorServices is/are fulfilled by
TalkShop.
The time-slot for a Session begins at the scheduled time and late
arrivals by a Client will be counted towards the Session time. For
example: if a Client makes a Booking for one (1) hour and shows up
twenty (20) minutes late, there will be forty (40) minutes remaining
in the engagement between Users, unless the Mentor agrees to extend
the time.
Additional time shall be at the mutual discretion of the Parties.
Rescheduling a Booking shall also be at the mutual discretion of the
Parties.
If the Booking is for more than fifteen (15) minutes and a Client
fails to show up at least fifty (50%) of the way through a Booking,
the Mentor can deem the Booking missed and will be entitled to the
full Mentor Funds, less our Service Fee. The Mentor shall have no
obligation to remain on the audio/video call if the Client has failed
to show up at least fifty (50%) of the way through a Booking of at
least fifteen (15) minutes.
For example, if the Booking is for one (1) hour at 10:00am and the
Client has not shown up by 10:30am, the Mentor can deem the Booking
missed, unless the Parties mutually agree to extend the time.
If a Mentor shows up late for their Booking, (a) the Parties can
mutually agree to extend the Booking; or (b) the Client can submit a
ticket to TalkShop for reimbursement for the un-provided time for the
MentorServices, which will be a fraction of the time booked vs. time
spent during a Session.
If either a Client or a Mentor requests a change to a Booking, the
other User shall be under no obligation to accept said change request,
which shall be, at all times, in the sole discretion of that User.
Please be aware that if you book a Mentor for 1 hour and your
MentorServices are completed within 45 minutes, you will still be
required to pay the full amount for the MentorServices. Ultimately, it
is up to the Client to ensure that all MentorServices are fulfilled
within the allotted time. If you finish early, you are free to use the
rest of the booked time during the Session for anything else
productive that the Mentor is willing to assist with.
If there are any issues between a Client and a Mentor with respect to
the provision of the MentorServices, please submit a ticket to
TalkShop.
All customer service issues resolved by TalkShop shall be final and
binding on the Parties.
Time is not of the essence in these Terms.
Section 6 - Use of Our Platform for MentorServices, Recording of
Calls, and Leaving Feedback.
When a Client engages a Mentor for the MentorServices, these
MentorServices are required to be facilitated through our Platform.
Our Platform has video calls, messaging, and other forms of
communication built into it.
We require that you keep all forms of communication on our Platform so
that if there is a dispute between Users, we are able to review
communications to determine whether or not the dispute is a valid
dispute. If you communicate off of our Platform, we have no obligation
to review your communications.
If you take your communications off of TalkShop, you do so at your own
risk.
Please be aware that we do record calls. We record calls only for
purposes related to offering you our Services (or as required by law),
which include but are not limited to: ensuring compliance with these
Terms, in the event of dispute, in the event of a complaint or
otherwise, and any other reasons in our sole discretion that is/are
related to our business purposes.
Once you have completed your engagement with another User, you will be
prompted to leave feedback about your experience with that User. While
this is not a requirement of our Services, feedback enables you to
share your experience with another User - whether positive or negative
- and will help other Users in their determination about whether or
not to engage that User.
Please be sure that all reviews or other feedback you provide is
truthful. If you provide untruthful, defamatory, malicious, or
misleading feedback, you do so at your own risk. Providing untruthful,
defamatory, malicious, or misleading feedback, or feedback that is
otherwise in breach of these Terms shall be grounds for suspension or
termination of your access to our Platform.
Please also do not leave any feedback that is not relevant to our
Platform or your engagement with another User.
By leaving feedback about another User, you acknowledge and agree that
all such feedback will be published on our Platform. You acknowledge
and agree that you shall have no right of privacy to the feedback that
you leave. Your feedback of another User is not binding on TalkShop
and does not constitute an endorsement or approval of your feedback.
Your feedback is not reviewed by TalkShop before it is published and
is your own feedback and not the feedback of TalkShop.
We reserve the right to remove feedback, at any time and for any
reason, in our sole discretion.
Section 7 - How TalkShop Makes Money.
TalkShop takes ten percent (10%) of the initial monetary transaction
between a Client and a Mentor that is facilitated on our Platform
(referred to herein as the “Service Fee”).
TalkShop additionally charges Clients a “Marketplace Fee” of up to
five percent (5%) of the initial monetary transaction between a Client
and a Mentor that is facilitated on our Platform. The Marketplace Fee
is a fee charged to Clients for fees charged to TalkShop by
third-party payment processing companies as well as other costs and
expenses that TalkShop incurs in the transaction between a Client and
a Mentor or that are otherwise incurred in running, operating, or
management of the Platform.
For example, if the Mentor's rate is one hundred dollars ($100) per
hour and the Client books with the Client for one (1) hour, the
initial monetary transaction between the Client and the Mentor is for
one hundred dollars ($100), the Service Fee will be ten dollars ($10),
and the Marketplace Fee will be five dollars ($5) - for a total of one
hundred and fifteen dollars ($115) paid by the Client for the Booking
under this example.
We reserve the right to amend, modify, or change our Service Fee
policy or Marketplace Fee policy, at any point in time, at our sole
discretion. Changes to this policy will be forward looking and will
not alter any prior-contracted engagements.
Section 8 -Terms of Sale, Authorization, and Payment.
All prices shown for MentorServices are shown in U.S. Dollars. Each
Mentor can change the type, price, or availability of MentorServices
at any time prior to a Booking.
When you order MentorServices on our Platform, this does not guarantee
that the MentorServices will be fulfilled. Submitting a Booking is an
offer to a Mentor and is not a binding contract unless accepted by a
Mentor. If a Mentor is unable to fulfill your order due to
unavailability or other reason, you will be given the option of
waiting for availability or canceling your Booking altogether. If your
MentorServices order cannot be fulfilled, all monies you have paid
will be refunded to the card on file.
If your Booking is not accepted by a Mentor, your card will not be
authorized.
Please be aware that if your Booking is accepted by a Mentor, an
authorization for the cost of the MentorServices, plus the Service Fee
and Marketplace Fee, will be authorized to your card. Only once the
MentorServices have been fulfilled, will the authorization be charged
to your card. Between the time when your card is authorized to the
time when your card is charged, the amount you pay for a Booking, plus
fees, will show up on your card statement as a pending charge.
Since our payment processor has a seven (7) day policy for the charge
to your card on file, all MentorServices must be rendered within seven
(7) days of a Booking. If your MentorServices will be rendered more
than seven (7) days from a booking, for any reason, you will be
required to re-book a Booking.
If either User needs to reschedule the Booking, either User will need
to cancel and then re-booking a Booking. If your Booking is canceled
prior to the MentorServices being rendered, unless otherwise stated
herein,, the authorization on your card will not be charged.
Authorizations will be removed within the time periods as stated by
our third-party payment processor. These changes may also subject you
to our Cancellation & Refunds Policy.
Once the MentorServices have been fulfilled by the Mentor, the
earned-payment will be charged to your card. Thereafter the funds will
be disbursed to the Mentor, less our Service Fee and the Marketplace
Fee. No interest shall accrue on this amount.
TalkShop is not a bank. TalkShop does not hold onto the Mentor Funds
in the time period between when your card is authorized and when your
card is charged. Rather, your card is authorized for the amount of the
Booking, plus our Marketplace Fee and Service Fee, and when the
Booking is complete, the charge will be completed. Authorizing your
card is a hold on those funds on your card. You will see a pending
charge for all amounts shown in a Booking.
Please be aware that your payment to a Mentor is not based on the
quality of services provided but whether or not the services were
actually provided. Quality is highly subjective and is not a basis for
payment to a Mentor.
If you are a Mentor, in order to receive money, you are required to
connect a bank account to our third-party payment processor, including
being bound by their terms of service. Failure to connect your account
to our third-party payment processor will not be borne by TalkShop.
Please ensure that you are aware of the terms and policies of our
third-party payment processor as our third-party payment processor is
a separate and distinct company, is not a part of TalkShop, and has
terms and conditions that differ from the terms and conditions listed
herein.
When a Client provides payment information, the Client represents and
warrants that the information they provide is accurate, that they are
authorized to use the payment method provided, and that they will
notify TalkShop of changes to the payment information. We reserve the
right to utilize third party payment card updating services to obtain
current expiration dates on credit cards and debit cards.
By providing a credit or debit card, you represent and warrant that
you authorize us to charge your payment method for all charges you
incur for your order of MentorServices. You agree that you are
responsible to pay for and will pay for all such charges. Payment for
MentorServices is due up-front. Once you have incurred charges for
MentorServices, you are obligated to pay for all charges incurred.{" "}
If a Client is in default of their payment obligations hereunder, we
reserve the right to suspend or terminate your account. If you are a
Client and your account has been suspended or terminated due to
non-payment, you will be required to pay a fee equal to one hundred
and fifty percent (150%) of the past-due balance, plus interest and
other fees outlined hereunder.
Failure to pay all monies owed, in full, will cause all past-due
amounts to accrue interest at three percent (3%) per month until paid
in full. If you fail to pay any monies due, TalkShop reserves the
right to terminate your access to our Services. TalkShop reserves the
right to transfer your invoice, account, and any past-due payments to
a collection agency or attorney. If your invoice, account, and any
past-due amounts are transferred to a collection agency or attorney,
TalkShop shall be entitled to recover all costs and fees in collecting
your past-due balance, including all reasonable attorneys' fees.
We do not permit chargebacks.
If you charge back a payment made to TalkShop and TalkShop wins the
dispute, in addition to other amounts owed hereunder, you agree to pay
a five-hundred-dollar ($500.00) administrative fee which is not a
penalty but is instead ‘liquidated damages' based on the estimated
time, energy, and costs (such as labor) required to deal with your
chargeback. You agree that these liquidated damages are reasonable and
were negotiated by you and agreed to prior to agreeing to these Terms.
Section 9 - Cancellation & Refunds Policy.
Please be aware that no refunds shall be due to you unless explicitly
stated herein or as permitted by TalkShop.
The following cancellation policy applies to Clients who are Users on
our Platform:
Once you have submitted your Booking, it shall be subject to the
following cancellation policy:
If you cancel your Booking more than twenty-four (24) hours of your
scheduled start time, you will be refunded 100% of the money, less the
third-party platform and transaction fees incurred by TalkShop, if
any.
If you cancel your Booking within twenty-four (24) hours of the
scheduled start time, no refund shall be due.
If a Mentor cancels your engagement, you will be given the option of
having a credit in the amount of the money you paid for the
MentorServices or you can have the money transferred back to the card
you used on file.
If you are unhappy with the MentorServices offered by a Mentor, please
leave a truthful review about your experience.
Section 10 - Dispute Policy.
If you have a dispute with another User, your dispute will be bound by
this Section or other relevant sections of these Terms.
If the Mentor has not provided the contracted MentorServices or
cancels your Booking mid-Session, you can submit a dispute to TalkShop
outlining the reason for the dispute. While we generally do not
mediate disputes, if there is a valid dispute with regard to whether
or not the Mentor has provided the MentorServices, we will make a
determination of whether or not the MentorServices have been rendered
by reviewing communications on our Platform and/or a review of your
recorded call.
No part of the money you pay to a Client is tied to your satisfaction
with the MentorServices as satisfaction can be very subjective. If a
Mentor has provided the MentorServices to you, they will be entitled
to the Mentor Funds, less our Service Fee and the Marketplace Fee.
If you are dissatisfied with the MentorServices offered by a Mentor,
your sole remedy is to leave a truthful review on the Mentor's
Profile.
BY USING OUR SERVICES, EACH USER EXPLICITLY AGREES THAT IF HE/SHE/IT
HAS A DISPUTE WITH ANOTHER USER, THIS DISPUTE IS UNIQUE TO THAT PERSON
OR ENTITY AND TALKSHOP IS NOT AND SHALL NEVER BECOME A PARTY TO YOUR
DISPUTE. BY USING OUR SERVICES, EACH USER HEREBY RELEASES TALKSHOP AND
ITS OWNERS, AGENTS, PARENTS, SUBSIDIARIES, AND AFFILIATED COMPANIES
FROM ANY AND ALL DAMAGES, ACTIONS, DEMANDS, LIABILITIES, OR SIMILAR,
KNOWN OR UNKNOWN, ARISING OUT OF OR CONNECTED TO A DISPUTE BETWEEN
USERS ON OUR PLATFORM.
Section 11 - Mentor Representations and Warranties & Further
Obligations.
By becoming a Mentor on our Platform, you represent and warrant the
following:
All information provided by you on our Platform is true and correct to
your best belief and knowledge;
All background or skills information provided by you on our Platform
is true and correct to your best belief and knowledge;
There are no material misrepresentations found on your Profile; and{" "}
Any job, license, or past-clients you have worked and that are
displayed on our Platform is/are true and correct to your best belief
and knowledge.
By becoming a Mentor on our Platform, you understand that you are
bound by the following additional obligations:
All MentorServices will be provided at a reasonably professional and
respectful manner;
You will keep your contractual commitments, including timeliness,
dates of service, and other elements of a Booking;
You will not provide any MentorServices on our Platform outside what
is permitted by TalkShop;
You are not providing MentorServices that you are barred, banned, or
not permitted to provide (ex - disbarred);
If you need to cancel or change your engagement with a Client, you
will let them know as reasonably soon as possible, or as well in
advance as possible;
You will only provide MentorServices that are within your background,
expertise, or skillset;
All MentorServices you provide will be provided within the standards
of care that apply to professionals;
You will not intimidate, harass, or threaten another User;
You will keep all information received from another User as strictly
confidential (subject to our Confidentiality section);
You will abide by all applicable laws, rules, regulations, and
standards, as articulated by TalkShop or within your industry; and{" "}
The MentorServices you provide will not violate or infringe the
property rights of any third-party, including intellectual property
rights.
Please be aware your ability to provide services, quality of services,
reviews, feedback, and complaints from Users are considered when
determining your ability to provide MentorServices as a Mentor.
Providing MentorServices on our Platform is a privilege - not a right.{" "}
We reserve the right to terminate your access as a Mentor, with or
without notice, with or without multiple breaches, in our sole
discretion, for a breach of these Terms.
Section 12 - Community Guidelines.
All Users agree to be bound by the following community guidelines:{" "}
At all times, treat others the way you would like to be treated;{" "}
Keep communications, at all times, professional and respectful;
Refrain from using inflammatory, aggressive, or hostile language;{" "}
Show up on time to your meeting or engagement with another User;
Do not treat other Users differently based on their immutable
characteristics; and
Only judge others based on their Profile and the quality of the
engagement.
You are prohibited from using our Platform:
for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;{" "}
to violate any international, federal, provincial or state
regulations, rules, laws, or local ordinances; or
for any obscene or immoral purpose.
We reserve the right to terminate your use of our Platform or our
Services for violating any of these community guidelines.
Section 13 - No Guarantee.
TalkShop does not and cannot make any guarantees of any kind with
respect to your use of our Platform or the Services. For example:{" "}
As a Mentor, TalkShop does not and cannot make any guarantees about
your ability to make money, or any minimum amount of money, which will
be based on your skillset, ability to generate business, and other
considerations outside of what is controlled by TalkShop; and
As a Client, TalkShop does not and cannot make any guarantees with
respect to the sufficiency of the MentorServices provided.
Your use of our Platform is subject to TalkShop permitting you to do
so. Your continued use of our Platform and our Services is not
guaranteed.
Section 14 - Intellectual Property.
The contents of our Platform are protected by United States and
international copyright laws. The contents of our Platform are owned
exclusively by TalkShop or licensed to us. You may not, and may not
cause or encourage others to, reproduce, distribute, display, sell,
transfer, assign, license or use for commercial purposes any
copyrighted material on our Platform (the “Intellectual Property”)
without our prior written consent. All rights not expressly granted in
these Terms are reserved to TalkShop.
TalkShop and its name, logos, slogans, or otherwise are trademarks or
service marks ("Marks") of TalkShop. All rights in these Marks are
reserved by TalkShop. You may not use any TalkShop-provided Marks or
other logos or graphics, without our prior written consent.
We grant you a limited, revocable, non-transferable, and non-exclusive
license to access and make personal use of our Platform. This limited
license does not include the right to: (a) republish, redistribute,
transmit, sell, license or download our Platform or any and/or all
content except as is necessary to view and/or use our Platform; (b)
make use of the Platform or any and/or all content other than uses
consistent with the Services or exploring the Services; (c) modify,
reverse engineer or create any derivative works based upon either our
Platform or any content found therein; (d) collect account information
for the benefit of yourself or another party; or (e) use software
robots, spiders, crawlers, or similar data gathering and extraction
tools, or take any other action that may impose an unreasonable burden
or load on our infrastructure.
Any unauthorized use by you of our Platform automatically terminates
this license without prejudice to any other remedy provided by
applicable law or these Terms.
Section 15 - Non-Circumvention.
Each User, as well as any person or entity seeking to become a User or
are exploring our Platform, agrees not to, directly or indirectly,
divert or attempt to divert from TalkShop any Business Opportunity (as
defined below) with another User of the Platform. “Business
Opportunity” means any actual transaction or series of related
transactions pursuant to which TalkShop is expected to receive revenue
or funds, pursuant to these Terms and on its Platform
This Non-Circumvention Section contains our policy requiring you to
make all payments for the MentorServices through our Platform. If you
solicit or attempt to solicit another User to provide the
MentorServices off of our Platform or pay for the MentorServices off
of the Platform, you shall be in breach of this Section.
If you are in breach of this Section, we reserve the right to suspend,
halt, or terminate your access to our Platform.
Section 16 - Your Content.
If you send submissions of any kind, with or without a request from
us, including ideas, suggestions, proposals, plans, or other
materials, whether online, by email, or otherwise (“Submissions”), you
agree that we may, at any time, without restriction, edit, copy,
publish, distribute, translate and otherwise use in any medium any
Submissions that you forward to us.
This does not include any information that you send to us when signing
up for our Services or that is bound by the Confidential Information
Section.
We are and shall be under no obligation (1) to maintain any
Submissions in confidence; (2) to pay compensation to you for any
Submissions; or (3) to respond to any Submissions. By submitting
Submissions to us, you hereby transfer and assign any claim to any
rights that you may have had in those Submissions and do so with full
acknowledgment of the same.
You agree that your Submissions will not violate any right of any
third-party, including copyright, trademark, privacy, personality or
other personal or proprietary right. We take no responsibility and
assume no liability for any Submissions submitted by you.
Section 17 - Third Party Websites.
Our Platform may contain links to third-party websites or services
that are not owned or controlled by us. TalkShop has no control over,
and assumes no responsibility for, the content, privacy policies, or
business practices of any third-party companies or persons. We
strongly encourage you to read the terms and conditions and privacy
policies of any third-party websites or services that you visit.
By using our Platform, you expressly waive TalkShop, our employees,
agents, owners, and principals from all liability arising from your
use of any content, plans, or services provided by third-parties.
YOU AGREE THAT TalkShop WILL NOT, UNDER ANY CIRCUMSTANCES, BE
RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY HARM RELATED
THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY
OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE WEBSITE OF A
THIRD-PARTY.
Section 18 - Copyright Infringement.
If you believe that your copyright has been infringed by one of the
Users of TalkShop, please immediately send us a notice to
support@talkshop.io
with the following information:
A physical or electronic
signature of a person authorized to act on behalf of the owner of an
exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed,
or, if multiple copyrighted works at a single online site are covered
by a single notification, a representative list of such works at that
site.
Identification of the material that is claimed to be infringing or to
be the subject of infringing activity and that is to be removed or
access to which is to be disabled, and information reasonably
sufficient to permit the service provider to locate the material.
Information reasonably sufficient to permit the service provider to
contact the complaining party, such as an address, telephone number,
and, if available, an electronic mail address at which the complaining
party may be contacted.
A statement that the complaining party has a good faith belief
that use of the material in the manner complained of is not authorized
by the copyright owner, its agent, or the law.
A statement that the information in the notification is
accurate, and under penalty of perjury, that the complaining party is
authorized to act on behalf of the owner of an exclusive right that is
allegedly infringed.
We respond to notices of copyright infringement immediately and take
any such allegations seriously. The reported content will be taken
down within seventy-two (72) hours of written notice. We do not
mediate disputes.
However, if content that is alleged to be infringing, in our opinion,
has no merit, the content will be placed back on our Platform.
TalkShop prohibits any infringement of intellectual property rights by
any User of our Platform.
Section 19 - Opt-In to Electronic Communications.
By signing up for our Services and providing TalkShop with one or more
forms of communication, you explicitly consent to receive marketing
and other communications related to our Services, current business
purposes, and future business purposes.
Consent to receiving marketing and other communications from TalkShop
is not a requirement of using our Platform.
You are able to terminate this consent by (a) responding to the email
or other communication you receive; or (b) by sending us an email to
support@TalkShop.app
.
Section 20 - Term & Errors.
These Terms will remain active and in full force and effect so long as
they are posted on our Platform .
Occasionally there may be information on our Platform that contains
typographical errors, inaccuracies or omissions that may relate to
descriptions, pricing, promotions, offers, and availability.
We reserve the right to correct any errors, inaccuracies, or
omissions, at any time.
Section 21 - Data Security.
TalkShop will maintain and enforce information and data privacy and
security procedures with respect to its access, use and storage of all
Data (as defined below) that (a) are at least equal to industry
standards, and (b) comply with applicable federal, state, and local
laws. For purposes of these Terms, “Data” means all data,
content, materials, and other information provided by Users on the
Platform.
TalkShop will promptly report to Users any breaches of security or
unauthorized access to TalkShop systems that TalkShop detects or
becomes aware of. TalkShop will use diligent efforts to remedy such
breach of security or unauthorized access in a timely manner.
Client understands and acknowledges that no security system is
impenetrable and subject to TalkShop's negligence, TalkShop shall have
no liability for a security breach involving the Data.
Section 22 - Confidentiality.
Each User agrees that the nature of the underlying relationship,
except for any public-elements shown on our Platform, shall be and
remain confidential, not disclosed to any third-party, unless
explicitly permitted by the other User, in writing.
Each Mentor acknowledges and agrees that they will have access to
information that is treated as confidential by the Client, including,
without limitation, all information exchanged from the Client on the
Platform, whether written, oral, or otherwise (collectively, the
“Confidential Information”).
Each Mentor agrees to treat all Confidential Information as strictly
confidential, not to disclose such information to any third-party
without the Client's prior written consent, or as required by law, and
not to use any Confidential Information for any purpose except as
required in the performance of the MentorServices.
The above obligations of confidentiality shall not apply to any
Confidential Information which a Mentor can show by written records:
(a) was publicly known at the time of disclosure or subsequently
becomes publicly known through no fault of the Mentor; or (b) was
discovered by a Mentor before disclosure; or (c) was learned by a
Mentor through legitimate means other than from the Client; or (d) was
disclosed by a Mentor with the Client's written approval.
Section 23 - Disclaimer.
OUR WEBSITE AND SERVICES ARE PROVIDED 'AS IS' AND, TO THE
EXTENT PERMITTED BY APPLICABLE LAW, TalkShop AND ITS OWNERS,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS,
THIRD PARTY PROVIDERS AND AFFILIATES, EXCLUDE ALL REPRESENTATIONS OR
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
WE EXPRESSLY DISCLAIM ANY LIABILITY FOR LOSS OR DAMAGE SUSTAINED BY
YOU AS A RESULT OF USING OUR PLATFORM OR OUR SERVICES. WE DO NOT AND
CANNOT GUARANTEE PERFECT AVAILABILITY OF OUR PLATFORM WHICH MAY BE
DOWN FROM TIME TO TIME DO TO BUGS, ERRORS, OR FIXING ISSUES.
Section 24 - Limitation of Liability.
WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, EVEN IF WE WERE ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR
DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR
REASONABLE CONTROL. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR
ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT
TalkShop RECEIVED IN CONNECTION WITH YOUR USE OF OUR PLATFORM.
YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT
(INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF OUR
PLATFORM, OUR SERVICES, OR THESE TERMS MAY BE BROUGHT MORE THAN ONE
(1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION
AROSE.
IF YOU ARE DISSATISFIED WITH OUR PLATFORM OR OUR SERVICES, YOU ARE NOT
REQUIRED TO CONTINUE TO USE OUR PLATFORM OR OUR SERVICES.
Section 25- Indemnification.
You agree to defend, indemnify and hold TalkShop, its agents,
employees, directors, officers, owners, etc. harmless for any loss,
damages or costs, including reasonable attorneys' fees, resulting
from any claim, action, or demand arising from (i) your breach of
these Terms; or (ii) breach of applicable law.
Section 26 - General Provisions.
Entire Agreement. These Terms contains the entire agreement
between you and TalkShop except for any MentorServices information
found on our Platform.
Waiver. The failure by TalkShop to enforce any provision of
these Terms shall not be construed as a waiver or limitation of our
right to subsequently enforce and compel strict compliance with every
provision of these Terms.
Assignment. You may not assign, pledge, delegate, or otherwise
transfer any of your rights or obligations under these Terms without
TalkShop prior written consent.
Relationship. Nothing in these Terms shall create, or is intended to
create an agency, employment, franchise, joint venture, or partnership
relationship between you and TalkShop.
Applicable Law/Dispute Resolution. These Terms shall be governed
by the laws of the State of California. Except for non-payment
by a Client, any dispute arising from or related to these Terms shall
be subject to binding arbitration in Palo Alto. The prevailing Party
in any dispute shall be entitled to recover its/his/her reasonable
attorney's fees and costs. The governing rules shall be the rules,
then-implemented, by the American Arbitration Association commercial
division. TalkShop and you agree that any such final decisions may be
presented to a court of competent jurisdiction for purposes of being
confirmed as a judgment enforceable under the law in which that party
is domiciled. Except as stated herein, should either party forego
arbitration, that party shall be barred from recovering their
attorneys' fees or costs.
Class Action Waiver. To the extent permitted by applicable law, you
and TalkShop agree that any dispute arising out of these Terms or the
Services provided by TalkShop is personal to you and TalkShop and that
any disputes, if any, will be resolved solely through individual
arbitration and will not be brought as a class arbitration, class
action or any other type of similar proceeding.
Severability. If any provision of these Terms shall be held to
be invalid or unenforceable for any reason, the remaining provisions
shall continue to be valid and enforceable. If an arbitrator or
panel of arbitrators finds that any provision of these Terms is
invalid or unenforceable, but that by limiting such provision it would
become valid and enforceable, then such provision shall be deemed to
be written, construed, and enforced as so limited.
Updates. We recommend that you check the Terms periodically for
updates.
Section 27 - Questions.
If you have any questions or comments regarding these Terms, please
feel free to contact us by email at
support@talkshop.io